At Europæiske Rejseforsikring we are committed to driving innovation and operational excellence across all aspects of our business. We are looking for a highly skilled and experienced Process Manager with expertise in ADONIS BPM to join our dynamic team. As our new Process Manager, you will play a central role in our operational excellence journey. Your main responsibility will be to manage, document, and maintain the entire business process architecture of the company using the ADONIS BPM tool.

Overview & Responsibilities

You will work closely with process owners, business stakeholders, and IT to ensure that all processes are aligned with business strategy, compliant with regulations, and accessible across the organization.

This role includes the following key responsibilities:

• Map, document, and update the full end-to-end process landscape in ADONIS
• Maintain a structured and scalable process framework
• Collaborate with business units to gather input and ensure accuracy of process documentation
• Facilitate process reviews and support continuous improvement initiatives
• Promote process governance, standardization, and best practices
• Train and support internal stakeholders in using ADONIS effectively
• Act as the main point of contact for process-related inquiries and audits.

You work closely with the Project Management Office and other cross-functional team members and third parties to align all efforts and deliveries The Process Manager serves as a single point of contact for process related matters.

Skills and Qualifications 

• Proven experience in process management or business process modeling
• Hands-on expertise with ADONIS BPM (or similar BPM tools)
• Strong analytical and documentation skills
• Familiarity with insurance or financial services is a plus
• Excellent communication and stakeholder management skills
• Proactive, detail-oriented, and structured approach
• Fluent in English and Danish; knowledge of another Nordic language is a bonus

Education and Experience

• 3-5 years of experience in Business Process Management

• Experience in managing processes within insurance or financial sector is an advantage
  

What We Offer

• Flexibility, including the possibility of working from home twice a week.
• Attractive employment conditions, including pension, health insurance, travel insurance, and accident insurance.
• A dynamic, ambitious, and professional work environment.
• Opportunities for personal and professional development in an internationally owned insurance company.
• Regular social events with friendly, supportive, and highly qualified colleagues.

What We Offer:

• Flexibility, including the possibility of working from home twice a week.
• Attractive employment conditions, including pension, health insurance, travel insurance, and accident insurance.
• A dynamic, ambitious, and professional work environment.
• Opportunities for personal and professional development in an internationally owned insurance company.
• Regular social events with friendly, supportive, and highly qualified colleagues.

Further information

For more information, please contact:

• Florian Glossner, Head of Corporate Development and Portfolio Management at +49 172 14 55 868
• Sofie Sørensen, HR Business Partner at +45 28973136
  
  

How to apply

Please upload your motivation letter and resume. We review applications and interview candidates on an ongoing basis.

About Europæiske ERV

Europæiske ERV is the largest and oldest travel insurance company in Denmark. As part of ERGO International, we have over 100 years of experience in providing security and safety for travellers. Most Danish leisure and corporate travellers take out their travel insurance with Europæiske ERV, a trust achieved by ensuring personalized and rapid assistance from experts, no matter where you are.

Europæiske ERV’s Core Business:

We specialize in travel insurance for private customers in the leisure market (BtC, BtBtC) and the corporate market, including health insurance for employees stationed abroad. Our direct business focuses on Sweden and Denmark, with additional activities in Norway and Finland through insurance professionals and distribution partners.